We spoke to a Waymo One customer about how robot taxis get confused by rainstorms

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Author: Andrew J. Hawkins

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Last month, Waymo launched its first self-driving taxi service — Waymo One — in Phoenix, Arizona, but you would hardly know it by scrolling through your feed. No Facebook posts, no live-streaming videos, no tweets. We don’t know how many people are using the Google offshoot’s self-driving minivans (Waymo won’t say), but the ones that are have been surprisingly mute on social media.

One exception is Shawn Metz, a 30-year-old HR manager who lives in Chandler, Arizona. Since he was invited to use Waymo One in December, Metz has posted at least a dozen videos on Instagram and YouTube, documenting his experience using Waymo’s self-driving minivans.

He’s become the hero of autonomous vehicle enthusiasts on Reddit

He’s become the hero of AV...

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