Biden launches federal effort to make online benefits less painful

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Author: Makena Kelly

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President Biden is expected to sign an executive order on Monday that would make it easier for Americans to access a broad swath of federal services and benefits, like renewing a passport or accessing retirement benefits.

“This executive order is really focused on how the federal government delivers services to the public and ensuring that we deliver a high quality product to the public,” Neera Tanden, senior advisor to the president, told reporters on a press call Monday. “So, we looked at the points of greatest friction for people with their government like filing taxes, applying for Social Security benefits, waiting in TSA lines, and focused on ways to reduce that friction.”

The executive order streamlines government services that...

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