How the ride-sharing revolution failed passengers with disabilities

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Author: Andrew J. Hawkins

A character in a wheelchair watches from below as another character climbs stairs and walks through an opening in a wall labeled “Uber.” The opening is in the shape of a smartphone.

Illustration by Alex Castro / The Verge

Uber and Lyft could have stepped up when public transportation fell short — but over a decade later, activists still fight for equitable service

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