Apple’s repair program creates ‘excruciating gauntlet of hurdles,’ iFixit says

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Author: Monica Chin

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Photo by Amelia Holowaty Krales / The Verge

On Monday, Apple expanded its DIY repair program to include MacBook Air and MacBook Pro laptops equipped with M1 chips (including the Pro and Max). At least, in theory. The repairability experts at iFixit, who regularly dissect Apple’s gadgets, have taken a look at the new program, and their outlook is...mixed.

iFixit’s Sam Goldheart writes that the new MacBook Pro guides “threw us for a loop.” The issue: the documentation “makes MacBook Pros seem less repairable” than they have been in the past.

The repair manual for replacing the 14-inch MacBook Pro’s battery, for example, is a whole 162 pages long. (One of the first steps, of course, is “Read the entire manual first.”) The reason the guide is so long, it turns out, is that replacing...

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