Author: Andrew J. Hawkins
Illustration by Alex Castro / The Verge
Uber has announced two new features that are meant to improve communication between riders and drivers and make pickups less stressful. If this sounds familiar, it’s because Uber is constantly tweaking its app and rolling out new devices in its crusade to perfect those pesky pickups.
The first change is a series of notifications meant to give riders greater insight into the progress of their driver. These notifications include how many minutes remain before a driver arrives, where you should meet a driver, which direction to walk, and helpful instructions on navigating big, chaotic areas, like an airport, arena, or event venue.
The next change is a translation feature for communications with your driver. Uber is a global business and...
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Continue reading...
Uber has announced two new features that are meant to improve communication between riders and drivers and make pickups less stressful. If this sounds familiar, it’s because Uber is constantly tweaking its app and rolling out new devices in its crusade to perfect those pesky pickups.
The first change is a series of notifications meant to give riders greater insight into the progress of their driver. These notifications include how many minutes remain before a driver arrives, where you should meet a driver, which direction to walk, and helpful instructions on navigating big, chaotic areas, like an airport, arena, or event venue.
The next change is a translation feature for communications with your driver. Uber is a global business and...
Continue reading…
Continue reading...