The Trevor Project cuts ties with student surveillance software after online backlash

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Author: Monica Chin

The Surface Laptop SE webcam.

Gaggle monitors students’ work on school-owned accounts for potentially “harmful” keywords. | Photo by Amelia Holowaty Krales / The Verge

The Trevor Project, a nonprofit that provides crisis support to LGBTQ-plus youth, will cut ties with student-focused monitoring software company Gaggle after the partnership sparked backlash from activists.

The organization began listing Gaggle as a “corporate partner” on its website in May, according to a report from The 74, and took what it’s since confirmed to be a $25,000 donation. Gaggle still has The Trevor Project listed as a resource for LGBTQ students in multiple areas of its website.

Gaggle makes and markets software products purporting to review students’ online behavior in school-issued accounts and, using machine learning technology, flag “concerning content” for their districts. Items that its products can monitor, per...

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