Spectrum discontinues home security service, leaving customers with bricked equipment

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Author: Kim Lyons

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Spectrum is discontinuing its home security service on February 5th, leaving customers out hundreds of dollars for cameras and other equipment they may not be able to reuse or return.

The company is offering existing security service customers discounts on similar services from Ring and Abode, but apparently is not planning to make its own equipment compatible with other systems or give rebates for equipment purchased.

“A number of suppliers that provide the equipment and network service necessary for your system to function will be shutting down their networks or ceasing operations,” reads a notice on Spectrum Home Security subscribers’ portal. “We are dedicated to making this as smooth a transition as possible and have partnered with...

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