MoviePass is opting some users into its new plan even after they cancel

  • Thread starter Thread starter The Verge RSS
  • Start date Start date
T

The Verge RSS

Guest
Author: Nick Statt

vpavic_180125_2283_0027.0.jpg

MoviePass, the struggling theater subscription service, is rolling out a new plan on Wednesday, August 15th, that will limit users to three movies per month, in addition to existing restrictions on popular first-run films. It’s yet another cost-cutting measure in an attempt to combat severe revenue shortfalls to save the company. But ahead of this new plan, some fed-up users who decided to cancel their MoviePass subscriptions are receiving confusing emails that suggest the company has enrolled them in its new, modified plan without their consent.

“Please note: if you had previously requested cancellation prior to opting-in, your opt-in to the new plan will take priority and your account will not be cancelled,” reads an email sent from...

Continue reading…

Continue reading...