Apple makes remote diagnostic tool available as it expands self-service repair program

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Author: Jon Porter

An illustration of the Apple logo.

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Apple has announced an expansion of its self-service repair program, allowing iPhone 15 users and owners of newer M2-powered MacBooks to repair their own devices. But perhaps more interesting is the release of “Apple Diagnostics for Self Service Repair,” which Apple says will help self-repairers “test devices for optimal part functionality and performance, as well as identify which parts may need repair.”

The web-based diagnostics tool is available now in the US, and this Apple support page offers some details on how it works. You start by putting the device you’re troubleshooting into diagnostics mode, enter its serial number into a secondary device, and then follow Apple’s instructions to troubleshoot the broken device. Available tests...

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